"SecuReach’s documentation includes the date and time the primary contact listened to a message as well as the actual voice file of the response. This can be reproduced and is invaluable when disputes arise as to whether a family member/responsible party was notified of a patient’s condition in a timely manner." Calvin Groeneweg, RN Director of Risk Management Magnolia LTC Management Services, Inc. Santa Rosa, CA "We are obligated by the state to notify family members by both phone and mail that the resident’s Medicare is being cut. SecuReach is a fast and easy way to document that we notified the family member by phone." Kim Chuha, Social Services and Admissions Strongsville, OH "Instead of leaving a note for the day shift to call a family member with non urgent updates, our night shift can dictate a message in the middle of the night and SecuReach will notify the family member the next day to tell them that they have a message about the resident." Kathy Loy Director of Nursing Lakewood, OH "In just seconds, we can send a group message to all of my staff members about an open shift that needs to be filled. SecuReach has been a huge time saver in terms of communicating with my nurses and staff." Lisa Mitchell Chief Executive Officer/Owner Swanton, OH

Compliance with family notification requirements and automatic documentation can prevent costly citations, fines and other penalties while reducing the time spent on the process. SecuReach has developed an innovative solution that ensures that required family notifications are communicated properly and cost effectively, thus: Saving time and money by streamlining the communication process with family members. Allowing the professional staff to concentrate on clinical vs. clerical duties. Documenting regulatory compliance and sentinel events through an easy to use tracking and communication system. Increasing family satisfaction through secure and timely messages. Providing an easy to use internal staff communication system. Each resident’s responsible party is provided with a custom communication card (credit card quality) with a unique box number and pin number. When communication is required, the staff member dictates a message into our application via a USB port microphone. The SecuReach system calls the resident’s responsible party with a generic message indicating a message has been dictated into their private voicemail box. When the message is received the responsible party simply calls the toll-free number, inputs the box and pin numbers and listens to the message. Since the voicemail box is private it satisfies HIPAA regulations. No Hardware or Software to Buy Month to Month Contract Watch our brief SecuReach video on our website for more information on how you can improve resident care, save time, cut costs and reduce potential liability risks in your facility.       SecuReach LTC Video          Contact Us for more information.