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SecuReach System Features, Functions and Testimonials
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Basic System – integrated web-based application, which allows you to input test results voice over IP in an organized and easy manner. The system then calls the patient and tells them that a message is pending. The patient calls the SecuReach toll free number and follows the prompts to access the results. Automatic reminders are built into the system and sent via email and voice to the patient if tests are not completed or messages not retrieved.
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Daily Alerts – in real time, a status update is shown on the home page of the application’s site. All users can see at a glance all tests which have not been completed and messages which have not been received.
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Group Messages – enables the user to send one message to a group of people all at once. Uses of this function include:
- Notification to patients of office closing due to emergencies
- Staff notification of important office matters
- Office announcements to selected groups of patients
- Select messages to all current patients – such as flu shot availability
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Appointments – SecuReach includes a web-based appointment reminder service. This is much simpler than calling patients directly and is used by more than half the current practices. When the doctor must leave the office for an emergency, one message can be sent to all the patients with an appointment notifying them of the fact that the event must be rescheduled.
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