How the System Works
The SecuReach Solution – How the system works.When a test result returns to the office, the physician or staff member simply goes online to access the web-based SecuReach application, then dictates the results via voice-over-IP. Routine messages (such as negative test results) can be saved as a template to be used easily in the future. SecuReach takes over from here!Our system contacts the patient immediately notifying them that the office has left a message – the system calls continuously between 9 am and 9 pm until it reaches a person, pager, voicemail or answering machine. The patient simply calls the toll free number on their patient card to retrieve the message at any time. If the message is not received, the process will start again the next day.
There is more...SecuReach will automatically send test reminders via voice and email when a test has not been completed. The system can call patients to remind them of upcoming appointments, future tests or annual examinations – all done automatically with no further input from your staff. SecuReach serves as a cost effective malpractice risk reduction system! |






